Alternatively, if you have a Google Drive account through a school or workplace, there may be an administrator who can see all deleted files for 30 days after they have been deleted, and may be able to assist you in your case. Select Backup and Sync from Google, click Uninstall and click Yes. Open Control Panel > Programs > Programs and Features. Select Settings and click Disconnect Account, click Disconnect. Click on the three-dot icon and select Preferences. I cant find the sync options, and it wont sync. Double click on Backup and Sync icon in the notification area. I cant get it to show shared folders, and the shared folders I do see its not showing the latest files and such. The owner of the shared file may be able to retrieve it from their deleted files. Hi all, I have a problem to report a problem with Backup and Sync by Google on my macintosh, the sole app I use to do Google Drive stuff. Just like with any other file storage system, it's imperative that you keep backups of your files in a separate, secure location. There are a number of factors to consider when using Google Drive to collaborate, but this is one of the most important. One of the most common mishaps with Google Drive is that it deletes the file for everyone if one person deletes a shared file. If multiple people are working on the file: Whiteboard sharing not working in OneDrive for work or school. Try searching for your file using keywords or dates, and see if it's in another location than the one you anticipated. For all OneDrive mobile sync, sharing, and upload issues, make sure you can connect to the. Thankfully, Google Drive has advanced search features. If your missing file isn't in your trash, the name may have changed, or it was accidentally moved to another file.
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